---
title: "Getting started — Fynex Help"
description: "Open an account, get your business verified, and take your first payment."
url: "/docs/getting-started/"
---

# Getting started

Open an account, get your business verified, and take your first payment.

- [How do I create a Fynex account?](/docs/getting-started/how-do-i-create-a-fynex-account/) — Sign up with your email or Google, verify your email, tell us about your business, then verify it to go live.
- [How long does business verification take?](/docs/getting-started/how-long-does-business-verification-take/) — The submission takes a few minutes. Review usually takes 1–2 business days, and we notify you when it's done.
- [I'm not receiving my verification code — what do I do?](/docs/getting-started/im-not-receiving-my-verification-code/) — Check your spam folder and that you used the right email, wait a moment, then request a new code. Codes expire and are single-use.
- [What documents do I need to verify my business?](/docs/getting-started/what-documents-do-i-need-to-verify-my-business/) — You provide company registration details, upload business documents, and verify the people who own or control the business. The exact list depends on your business type and country.
- [Why was my verification rejected — and what can I do?](/docs/getting-started/why-was-my-verification-rejected/) — Most rejections can be fixed and resubmitted — a Try again button appears when you can retry. Fix the flagged issue (usually a document photo or a detail mismatch) and submit again.
- [How do I switch from test to live?](/docs/getting-started/how-do-i-switch-from-test-to-live/) — Live payments switch on once your business verification is approved. If you've been approved but still can't take a live payment, it's usually a setup step — here's what to check.
- [How do I test payments before going live?](/docs/getting-started/how-do-i-test-payments-before-going-live/) — Use test mode to run a full payment with test card details — including split payments and refunds — and see exactly what your customer sees, without moving real money.
- [What can I do while verification is pending?](/docs/getting-started/what-can-i-do-while-verification-is-pending/) — Plenty. In test mode you can build payment links, set up split rules, and run test payments — so you're fully set up the moment you're approved. Only live payments wait for verification.