---
title: "When will the money reach my bank account?"
description: "Once a payout is approved and sent, it moves to processing and then completes when the bank has the money. Timing depends on the rail and the receiving bank, so we don't quote a fixed arrival time."
url: "/docs/payouts/when-will-the-money-reach-my-bank-account/"
category: "Payouts"
---

After a payout is approved and sent, it moves through **processing** and then shows **completed** once the bank has the money. How long that takes depends on the [payment rail](/blog/faster-payments-vs-bacs-vs-chaps/) (for example SEPA for EUR) and the receiving bank, so we don't promise a fixed arrival time we can't guarantee.

## The status tells you where it is

- **Pending** — waiting on something before it can send, usually approval or a review. See [Why is my payout pending or on hold?](/docs/payouts/why-is-my-payout-pending-or-on-hold/)
- **Processing** — approved and sent; the bank is moving it. This is the normal final stage.
- **Completed** — the payout is done from our side.
- **Failed** — it didn't send and the money is back in your balance. See [Why did my payout fail?](/docs/payouts/why-did-my-payout-fail/)

## If it's taking too long

A payout that's been **processing** far longer than your others may be worth chasing. [Contact support](/docs/account-and-team/how-do-i-contact-fynex-support/) with the payout reference and we'll check it with the bank.

## Related

- [Why is my payout pending or on hold?](/docs/payouts/why-is-my-payout-pending-or-on-hold/)
- [Why did my payout fail?](/docs/payouts/why-did-my-payout-fail/)