How do agreements and e-signing work?

Agreements are documents you sign electronically inside Fynex. You'll find them under Agreements, sign in a few clicks, and track each one's status from sent to completed.

Agreements are documents you sign electronically inside Fynex — for example the terms that govern your account or its fees. You’ll find them under Agreements, open the one waiting for you, and sign it in a few clicks. Each agreement shows its current status so you always know where it stands.

Signing an agreement

  1. Go to Agreements and open the one that needs signing.
  2. Review it, then complete the e-signature.
  3. Once signed, its status updates to completed and a signed copy is kept on file.

The statuses you’ll see

  • Sent / delivered — the agreement is waiting for signature.
  • Completed — it’s been signed by everyone required.
  • Declined — someone declined to sign.
  • Voided — it was cancelled before completion.

If an agreement links to your account’s fee terms, those terms take effect once it’s completed. Questions about a specific agreement? Contact support.

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